About Travel Counsellors UAE
Travel Counsellors UAE was established in 2012 and currently counts more than 45 Travel Counsellors amongst its team of travel professionals. A joint venture with dnata, the company’s regional head office is based in Dubai. Travel Counsellors is the world’s largest home-based travel company. Founded in 1994, it currently has 1,600 travel consultants who work from home with the support of more than 350 staff at the company’s UK headquarters and overseas offices. The company operates in the UAE, UK, Ireland, Australia, South Africa, the Netherlands and Belgium.
Date: Tuesday 12th and Wednesday 13th September 2017
Venue: Taj Dubai, Business Bay
44 Travel Counsellors
30 suppliers (global and local)
8 members of the executive team
Topics will include:
- Halal travel
- Accessible travel
- Travel trends
- The Travel Counsellors success story
- Opportunities for agents to work for Travel Counsellors – why this company is different to other travel agencies operating in the UAE
Speakers will include:
- Iain Andrew, Divisional Senior Vice President, dnata Travel
- Jim Eastwood, Global Sales Director, Travel Counsellors
- Maggie Bootsman, Manager UAE, Travel Counsellors
Jim and Maggie will be available for interviews and can talk about the following:
Travel Counsellors prides itself in offering clients a personalised and bespoke service and in the UAE, this means catering to the faith-based needs of its discerning Muslim customers. It is therefore looking to position itself as a leading halal travel provider. Last year two of its Travel Counsellors were accredited by CrescentRating – a leading authority on halal tourism – and now the travel agency firm is collaborating with specialist Muslim-friendly suppliers. Travel Counsellors took part in the inaugural ATM Global Halal Tourism Summit earlier this year and will be exhibiting at the World Halal Tourism Summit in Abu Dhabi in November. Travel Counsellors and its team of UAE-based travel professionals have committed to selling Halal Travel as a key growth driver for the business.
The Travel Counsellors global network is looking to make Accessible Travel a top priority. It comes hot off the heels of the World Tourism Day 2016 theme, ‘Tourism for All – promoting universal accessibility’, spearheaded by the UNWTO, with Travel Counsellors looking to become a leader in this movement. The company has identified Accessible Travel as another focus for driving business development in the UAE and globally over the next few years.
Top outbound travel trends
The Travel Counsellors business model, its success story in the UAE and globally, and why it is looking to recruit more travel professionals. Why is Travel Counsellors different? What makes a good Travel Counsellor?
Jim, who joined Travel Counsellors earlier this year, is spearheading the company’s sales strategy and speaks from vast experience having worked for well-known brands like Groupon. He also finished as runner-up on the seventh series of BBC reality show The Apprentice in 2011, with Lord Alan Sugar referring to him as “the world’s greatest salesman”!
Travel Counsellors recently appointed Martin Lomax as Head of Commercial for Specialist Products and this will include focusing on Halal Tourism and Accessible Tourism.
Schedule – day 1, Tuesday 12th September
1300-1340 Speaker: Maggie Bootsman
1340-1345 Video: Palazzo Versace
1345-1350 Prize 1: Palazzo Versace
1350-1405 Speaker: Tourism Authority of Thailand
1405-14-10 Prize 2: Air France/KLM
1410-1435 Speaker: Iain Andrew
1435-1440 Video: dnata/Gold Medal
1440-1540 Speaker: Jim Eastwood
1540-1544 Video: Crystal Cruises
1545-1600 Coffee break
1605-1705 Christina Nobel Foundation
1705-1715 Video: Serendipity Tailormade and thank you to Nabeel Shariff
1715-1735 DNATA TRAVEL TRENDS: Speaker: Aisha Rahman, dnata product team
Schedule – day 2, Wednesday 13th September
0900-0905 Maggie opens day 2
0905-0910 Video: Journey Latin America
0910-0915 Prize: Atlantis
0915-0945 Speaker: Cathy Burke, Director of International Business Development, TCs
0945-0950 Video: Crystal Cruises
0950-1035 Speaker: Louella Fisher, Head of Purchasing and Partnerships, TCs
1035-1040 Prize: Grosvenor House
1040-1055 Coffee Break
1055-1100 Video Crystal Cruises
1100-1105 Prize: Anantara Sri Lanka
1105-1110 Video: Travelport
1110-1115 Prize: Chedi Muscat
1115-1130 Speaker: PASHA Travel – Azerbaijan DMC, part of dnata. Azerbaijan is becoming a popular weekend break destination for UAE travellers, according to Travel Counsellors
1130-1250 Speaker: Confidence Coach Nancy Castro, founder of Center of Confidence. Nancy has just moved from LA to Dubai to set up the business. Will inspire Travel Counsellors how to build up referrals/repeat clientele.
12-50-1345 Buffet lunch
1345-1350 Prize: Qantas
1350-1600 POW WOW
The POW WOW involves networking sessions between Travel Counsellors and suppliers. It is the ideal time to interview Travel Counsellors’ management plus suppliers and Travel Counsellors’ team of travel agents.
1605-1610 Prize: Westin
1610-1700 Speaker: Jim Eastwood
1700-1710 Speaker: Maggie Bootsman