Al Hilal Bank Unveils Ahlan, a New App that Simplifies Islamic Banking in a Digital World

UAE Business Magazine

Al Hilal Bank (AHB) has announced the launch of Ahlan, a new mobile application for users to open a bank account instantly, wherever they are. The introduction of the app comes as part of the Bank’s strategy to transform into a digital-focused retail bank, investing in innovative technology to enhance the customer experience.

Customers can open a new account in just three simple steps; by downloading the app from the Google Play or IOS store, entering a few details and scanning their identification documents and their signatures.

“Ahlan”, which means “Welcome” in Arabic, provides customers with a digital platform to instantly open an account. Opening a new account using Ahlan is a rewarding experience, where new customers receive up to AED 750, including AED 250 cashback when they open an account using the app and deposit AED 5,000, and an additional AED 500 when they transfer their salaries of AED 5,000 or more into the account. Moreover, all customers maintaining a minimum balance of AED 5,000 monthly are entitled to a monthly draw of AED 1 million.

This latest innovation by Al Hilal Bank follows the recent appointment of its CEO, Amr Al Menhali and it embodies part of the Bank’s strategic journey towards digital transformation, aimed at providing incomparable customer experience.

Commenting on the launch, Al Menhali said: “Al Hilal Bank is looking to lead the way in digital transformation for Islamic banking in the UAE’s financial sector. The launch of the innovative Ahlan mobile app marks another milestone in our transformative journey to become a digital-focused retail bank, providing our customers with outstanding Shari’ah compliant services. This new app places our customers at the center of our core business, offering a contemporary Islamic banking experience to reaffirm our position as a future leader in the market.”

The launch of the app comes as Al Hilal Bank announces its merger with Abu Dhabi Commercial Bank (ADCB), and Union National Bank (UNB), aimed at creating innovative products and unrivaled customer experience for current and future account holders. The merger will also combine the ATMs across the country of the three banks into a network of over 650 ATM’s to allow customers easier access and reduced charges.

Prior to Ahlan, Al Hilal Bank had relaunched its core mobile banking app in the market. The relaunch has helped to enhance the customer experience by providing easy to use biometric features, a bilingual interface and simplified financial solutions to customers, who can now make transactions more efficiently.

To find out more about Al Hilal’s Ahlan app, or any of the digital banking services at Al Hilal, please visit https://www.alhilalbank.ae/