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Unified Communications Market in the Gulf Grows through Competitive Pricing, Customer-friendly Service, and Comprehensive Offerings

July 12, 2017 UAE Business 0
Government, oil and gas and BFSI sectors dominate in the UC applications and services market, finds Frost & Sullivan’s Digital Transformation team

Growth in unified communications (UC) applications and services due to the global shift from time division multiplexing (TDM) to the Internet protocol-private branch exchange (IP-PBX) telephony model is reflecting in the Gulf Cooperation Council (GCC) market as well, though at a lower rate. Cloud adoption is presently low in the region when compared with other developed and developing nations, but industry participants remain optimistic as digital investments are a priority for GCC. However, customers will seek a wide range of UC offerings at attractive price points through a single provider. Read more